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The official tourism website
of the City of Venice
City of Venice

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HOW TO USE IT

How to use the Venezia Unica City Pass

Discover how to collect your tickets and take advantage of the included services: collection methods differ according to the services you have selected.

Pay attention! The method of delivery/use of each single product/service purchased is specified synthetically on the VOUCHER (receipt of payment).

To use public transport you can collect your tickets by entering your personal PNR booking code at one of the ACTV automatic ticket machines or by presenting your voucher (PNR booking code) at one of the many Points of Sale and Collection in the city. You will be given a card with which you can make use of the city’s mobility services.

To access the museums, the churches or other services, however, all you have to do is present your voucher at the entrance.

We advise you to carefully check methods of use for each product/service purchased. Here is also a short summary: print the confirmation voucher appearing after your credit card details have been accepted.
If necessary, reprint your voucher after connecting to the web page from your email link. The voucher contains the PNR code which is univocal. Such code must be indicated in case of assistance request.
If you lose your confirmation e-mail, you can recoup details of your purchases by searching for your voucher.

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